How to Write Formal e-Mails in English



Opening phrases

In relation to the e-mail I received, 
I am writing in connection with
I am writing with regard to 
Sorry for the late reply, I have been out sick since Monday 
With reference to…, I would like to inform you that…


Providing information

I am writing to inform you that
I am writing to let you know that
According to the information available to me,
I regret to inform you that… – this is how you provide bad news such as refusals via an e-mail. 
I am pleased to inform you that… – and this is how you give good news!

Asking for information/favors
I would really appreciate if you could provide me with some information on…
I would be grateful if you could… – and this is how you can initiate a request asking the other person to do something for you.
I was wondering if you could…? – this is an alternative way of asking the same thing.
I understand you must be extremely busy at this time of the year, but I would really appreciate if you could…

Making promises
 can assure you that… – this is how you reassure the e-mail recipient of a successful end-result.
I will look into the matter as soon as possible – self-explanatory, isn’t that right

Closing phrases
If you require any further information, please do not hesitate to contact me 
If you require any further information, please feel free to contact me at any time!
I am looking forward to hearing from you soon
I apologize for any inconvenience caused by the delay 
Please let me know how I can be of further assistance













































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